Terms and conditions

Responsibility of the Client/Agent

  • Client/s agree they are physically able to participate in activities and have given full details of any health needs, including allergies, to ensure an appropriate and safe event.
  • Client/s are aware of the potential risk of outdoor and wild food activities and acknowledge that every care is taken to avoid potential risks and injuries.
  • Clients take full responsibility for their own well-being on walks and courses and assume all risks, including acts of God, of injury, death, and/or loss to his/her person and/or property knowingly and voluntarily.
  • Personal belongings are the sole responsibility of clients. No liability is accepted for any personal belonging unless it is due to the provider’s negligence.
  • Client/s always listens to and adheres to reasonable instructions by the provider.
  • All children and animals are the sole responsibility and should be under the control of the parent/carer/owner.
  • Client/s to arrive prepared, including appropriate clothing and footwear, in the understanding that the event will go ahead in all weather, unless dangerous.

Cancellations/ Alterations of programming

Whilst every reasonable effort is made to deal with such contingencies there may be occasions when the provider, through no fault of her own, is forced to, postpone, alter the date or time, cancel an event, bring an event to an early close, or to make ‘significant’ or ‘minor’ changes. These circumstances include; minimum numbers not reached, natural variables, weather (which may include; gale force winds, torrential and consistent rain, sub-zero temperatures, other dangerous weather), illness, transport cancellations, natural disasters, acts of God, epidemic or terrorist activity, other unforeseeable situations.

  • All efforts to be made to inform the clients of these changes as soon as is practically possibly, this may be very short notice during or before the event.
  • In circumstances where an event is cancelled or the date is changed, the client will be offered the option to;
    • participate in an alternative date
    • If for some reason this is not possible, you will be offered a full refund

Cancellation/Alterations by the Client

In circumstances where commitments cannot be adhered to the following costs will be incurred. The client acknowledges that such fees are acceptable due to the provider needing to plan for and administrate all courses:

  • Full fee is forfeit however date may be moved at my discretion according to availability.
  • Cancellations by the client due to weather are not acceptable, unless it is agreed with the provider that the weather is dangerous to go ahead in and therefore the event will have been cancelled, postponed or altered.
  • Little Trees Woodland Playgroup: Tickets are non-refundable and non-transferable. Should we need to cancel due to sickness, inclement weather or any other reason then tickets will be refunded at face value.

The Providers Responsibility

  • The Provider is not held by contract to provide an event until the full amount is received
  • All descriptions of programmes/workshops/events are intended as a guide-line only.
  • The Provider reserves the right to adapt and modify services as needed.
  • The Provider may provide general information about wild food, though will not be held responsible for specific health information which is the area of a Medical Herbalist, GP or Health Professional.
  • The Provider reserves the right to remove any participant from a walk/event if their behaviour is deemed inappropriate on abusive.
  • All walks/events have been subject to a risk assessment, where this is not possible, the walk/venue maybe risk assessed in situ.
  • Walks that conclude with a fire and/or camp cooking will be managed by the walk leader and walk participants are not permitted to interfere in any way.

Liability

The provider makes every effort to minimise risk to clients and instructs clients in the safe negotiation of such risks as may remain. Consequently, the client acknowledges that there are circumstances in which an accident could befall a client without the provider being at fault and accepts that he/she is taking part in a walk/ event at his/her own risk.

  1. a) The provider only accepts liability for physical injury to a client that is shown to result from negligence on the part of the provider.
  2. b) The client acknowledges that other loss, damage and expense (including, without limitation to; loss of money, loss or damage to clothes and possessions, losses arising from the cancellation of a Walk) is not the responsibility of the provider and that the provider’s liability is limited accordingly.

Insurance

Public Liability Insurance is held by the provider. A copy of the P.L document can be seen on request. The client is advised to ensure their own personal and business insurance is also suitable.

The above information is not exhaustive and may vary depending on the type of service or event booked.